Applicant Privacy Policy
Effective September 18, 2026
Tristar Physical Therapy ("Tristar," "we," "us") respects your privacy. This policy explains what information we collect when you apply for a position with us, how we use it, and the choices you have. It applies to our Careers Page and our hiring process. It does not apply to patient information, which is governed by our HIPAA Notice of Privacy Practices.
Information we collect
- Contact and identifying information: name, mailing address, email address, and phone number.
- Application materials: resume, cover letter, work history, education, professional licenses and certifications, references, and anything else you choose to submit.
- Screening and interview information: answers to screening questions, assessment results, interview notes, and scheduling details.
- Eligibility information: work authorization status and, for clinical roles, license and credential verification.
- Voluntary self-identification: EEO information such as race, ethnicity, gender, veteran status, and disability status, only if you choose to provide it. This is kept separate from your application and is not used in hiring decisions.
- Technical information: IP address, browser type, and pages viewed on our Careers Page, collected through standard web logs and cookies.
How we use your information
- Evaluate your qualifications and communicate with you about your application.
- Schedule and conduct interviews, including automated text message interview reminders if you provide a mobile number.
- Verify licenses, credentials, and employment history.
- Conduct background and reference checks where permitted by law and authorized by you.
- Consider you for other open positions at Tristar.
- Meet legal, regulatory, and recordkeeping obligations, including EEO reporting.
Text messages
If you provide a mobile number, we may text you about your application, including interview reminders. Message and data rates may apply. Reply STOP at any time to opt out.
How we share your information
We share applicant information with:
- Service providers that support our hiring process, including our applicant tracking system (CareerPlug), background screening vendors, assessment providers, and onboarding and payroll systems.
- Tristar hiring managers, clinic directors, and human resources staff involved in the hiring decision.
- Government agencies, auditors, and legal advisors where required by law.
We do not sell your personal information.
How long we keep it
We retain application records for at least the period required by federal and Tennessee law, generally a minimum of one year from the application or hiring decision, and longer where a longer retention period applies. If you are hired, your application materials become part of your employment record.
Security
We use administrative, technical, and physical safeguards designed to protect applicant information. No system is completely secure, so we cannot guarantee absolute security.
Your choices
You may ask us to access, correct, or delete the personal information we hold about you, subject to legal limits. Withdrawing your application or requesting deletion may end our ability to consider you for a position.
Contact us
Tristar Physical Therapy
Attn: Human Resources
325 W Morris Blvd, STE B
Morristown, TN 37813
(423) 317-7772
Changes to this policy
We may update this policy from time to time. The version posted on our Careers Page is always the current one.
